From the time we take your order until shipping, it is approximately one to two days. We are a China based company, so there will be a time differential between you and us. If you request PSP, pre-shipment photos, your processing time may delay shipment.
Our standard delivery times are as follows:
• Singapore, Hong Kong and nearby locations – 3 to 5 business days
• U.S. and Canada – 7 to 10 business days
• Western Europe – 10 to 15 business days
We use the postal service as a default shipping method. We have free shipping to several countries. We will send a tracking number to you after your product has left our factory. We will additionally monitor and keep you posted on the status of your package until receipt of the same.
We offer DHL as a courier. There is a charge to use DHL.
All shipments leaving China include a declared value of $10.00 – $30.00 USD per item. This helps avoid problems arising with customs officials. Please contact us before shipment if you have certain requirements to meet.
Once the order is processed and in transit, we cannot cancel the order. If there is a need to change or cancel your order, contact us as quickly as possible after placing your order.